Privacy Policy

Last updated: July 14, 2026

This policy describes how Youtube To Transcript (“we”, “the extension”, “the service”) collects, uses, and protects information when you use our Chrome extension, website, and backend API.

You do not need to sign in to read transcripts

The full transcript of any video is shown as soon as caption extraction succeeds — with no account and no sign-in required. You can scroll the transcript, jump to timestamps, switch caption tracks or languages, and copy transcript text while signed out. Signing in with Google is only required for AI features (summaries, notes, quizzes, insights and similar generated content), saved history, and Premium — features that have a real backend cost or are tied to your account. Your transcript is never posted publicly, and reading it does not require an account.

What we collect

• Google account info — Only if you choose to sign in. We receive your name, email, and profile picture via Google / Firebase Authentication.
• YouTube transcript data (for AI features only) — When you use an AI feature, the caption text of that video is sent to our API to generate the output. Outside of AI features, transcript text stays on your device and is never sent to us.
• Usage data — Generation counts, premium status, and cached task metadata are stored in Firebase Realtime Database under your user ID, once you have signed in.
• No usage analytics or telemetry — The extension does not collect anonymous usage analytics, does not generate an installation ID, and does not send error reports or diagnostics to us. We do not track how you use the extension.
• Optional uninstall feedback — If you choose to fill out the uninstall survey, we store your selected reason and any optional comment. We only store an email address if you explicitly type one into the optional field.
• Payment info — Payments are handled by Stripe. We do not store full card numbers. We may store Stripe customer and subscription IDs linked to your account.

How we use data

• Show you the transcript, without requiring an account
• Authenticate you across the extension and website when you choose to sign in
• Generate and cache AI content from transcripts you submit while signed in
• Enforce free-tier limits and activate Premium subscriptions
• Provide support when you contact us

Third-party services

• Google / Firebase — Authentication and user profile storage
• AWS Lambda — API processing and webhook handling
• OpenAI — AI text generation from submitted transcripts
• Stripe — Subscription billing and payment processing

Data retention

Generated tasks and transcript payloads are stored under your Firebase user path while you use the service. Uninstall feedback is retained in aggregate indefinitely for product improvement; individual submissions are capped and rotated. You may request deletion of any account-associated data (your Firebase profile, generation history, and billing linkage) by emailing info@34apps.com from the address associated with your account; we will confirm deletion within a reasonable time.

Security

Premium status and generation limits are set only by our backend (Firebase Admin SDK) after verifying your Firebase ID token server-side. Client apps cannot modify billing or quota fields directly, and AI/generation endpoints require a valid, verified sign-in.

Children

The service is not directed at children under 13. We do not knowingly collect their data.

Changes

We may update this policy. The “Last updated” date above will change when we do. Continued use of the service means you accept the revised policy.

Contact

Questions about privacy: info@34apps.com